The first step is to create your survey. Don’t worry, this part is easy! First, log into your YesInsights Account, then select Create Survey. Select NPS survey, then Web as your preferred method.
Next you can specify your company or product name and preview the design and layout of your survey. You can also decide if you want to ask your users for their email or comments after they give you a rating. Since NPS is a standardized survey, there isn’t much else you need to configure here.
Finally, you’ll need to set a default display behavior for the survey and decide if you want to receive a notification when feedback is received. If you’re unsure on what to select, we recommend the default option of having the survey display until the user responds or dismisses the survey.
That’s it! It’s time to get your survey in front of people. Remember to click Create Survey– we don’t want to lose all your hard work! You should see a success page with the finished product.
That’s it! Your survey is now ready to go live.