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What is an NPS Survey?
What is an NPS Survey?
Daniel Sims avatar
Written by Daniel Sims
Updated over a week ago

An NPS Survey measures your Net Promoter Score, which asks your customers “How likely is it that you would recommend [your company] to a friend or colleague?” Customers are allowed to respond the on a range from 1-10 with 1 being a detractor and 10 being a promoter.

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